Privacy Policy
Privacy Policy of Pao Chai B.V. (Yeet)
Introduction
Pao Chai Ventures B.V. (referred to as “Yeet,” “we,” or “us”), a company incorporated in Curaçao in 2024, operates the online casino yeet.com licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros under the Betting and Gaming swaAct 2005, and operates under License No. ALSI – 202410037-FI2.
This Privacy Policy outlines our commitment to protecting the personal data you provide to us, detailing how we collect, use, anarsonal Data
We start collecting your personal data when you register an account with us, which will include your name, email address, home address, telephone number, and date of birth. As you use our services, we also gather data such as your IP address, browser type, device information, and details of your interactions including betting and payment transactions, chat transcripts, email correspondence, and recorded support correspondence for training purposes.
Data Security
While we acknowledge that no internet transmission is entirely secure, once we receive your data, we implement reasonable measures to safeguard it against loss, misuse, unauthorized access, or disclosure. We employ encryption for data transfers and restrict access to your personal information to personnel and partners who need it to perform their job functions, within securely managed and password-protected databases.
How long we keep your Personal Data
Whenever your data is kept by Yeet we will ensure that it is appropriately protected and only used for acceptable purposes.
We will keep your data for the period that you are a customer of Yeet. If you are no longer a customer of Yeet, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.
Use of Cookies
To find out more about how we use cookies please see our cookies policy.
Personal Data we share with others
We may share your Personal Data with these other organizations:
Law enforcement agencies, regulators and other authorities
Credit reference agencies
Fraud prevention agencies
Identity verification agencies
Sports governing bodies
Third parties you ask us (or permit us) to share your data with
Third parties necessary to provide products or services which you have requested
Your rights over your Personal Data
We will assist you if you choose to exercise any of your rights over your Personal Data, including:
Withdrawing your previously granted consent
Lodging a complaint with any relevant Data Protection Authority
Access to your Personal Data that we hold or process
Correction of any incorrect or outdated Personal Data
Erasure of any Personal Data that we process
Restrict processing of your Personal Data in certain circumstances
Requesting a transfer of your Personal Data to another entity
Objecting to any processing data where we rely on legitimate interests
For more information on these rights you can contact privacy@yeet.com.
What We Use your Personal Data for
What we use your Personal Data for | Typical Personal Data | Further information | Legal basis |
|---|---|---|---|
Provision of products or services | Your name, home or email address, telegram handle, X handle, telephone number or online identity or other contact information you provide to us. Your Date of Birth, Gender. Log in information. Game Transactional information and payment methods. | To meet our obligations arising from any agreements entered into between you and us and provide you with the information, products and services that you request from us, including information about changes to our website, services or our terms, conditions and policies. | Performance of contract. Legal obligations. |
Customer Service matters | Name, online identity, Player ID. Contact Information. Account notes and communications, call recordings. Game Transactional information and payment methods. IP Address, MAC address, Device type, apps, location. | To provide you with customer services, answer your questions or address your complaints or concerns. | Performance of contract. Legitimate interests in player satisfaction, protecting our business and our customers in relation to responsible gambling. |
Meeting our legal and regulatory obligations | Name, Online Identity, Player ID, Contact Information. Games played, bets, winnings and losses, deposits and withdrawals, payment methods. Online images of play and screenshots. IP Address, MAC address, Device type, apps, location. | To discharge our legal and regulatory obligations and duties which include (but are not limited to) Gambling Act and Responsible Gambling obligations, Anti-money Laundering, Anti-fraud & Anti-terrorism laws. | Legal obligation. Protect the vital interests of data subjects and others. Performance of a task carried out in the public interest. |
Identity Checks, Age Verification and Responsible Gambling | Name, Online Identity, Player ID, Contact Information, date of birth and gender. Log in details, websites and webpages visited. Game Transactional information and payment methods. IP Address, MAC address, Device type, apps, location. Historic communications and account notes, Call Recordings. Information on customer’s wellbeing. Affordability checks. Images and selfies. | To meet our Responsible Gambling obligations (such as recording self-excluders and where we believe a customer has a gambling problem). | Consent. Performance of contract. Legal obligation. |
Undertake Surveys competitions and promotions | Name or online identity. Contact details, Home address, Email or phone number. Contact preferences. Responses to surveys, click through on marketing, preferred products, feedback you provide. | To invite you to take part in competitions, to provide us with feedback on your experiences, take up promotions or to keep you informed about products or services which may be of interest to you. | Consent. Legitimate interests to understand our customer’s views and encourage greater interaction with our customers. |
Improve our services and ensure our systems are secure and up to date | Player ID. Log in details, websites and webpages visited. Games played. IP Address, MAC address, Device type, apps, location. | To ensure that content from the site is presented in the most effective manner for you and for your computer, maintain and improve our products and services, optimise business processes, ensure the integrity of our systems. | Legitimate interests to ensure that our interaction with customers is appropriate, working and efficient. |
Prevention and Detection of Crime, Prevention of loss, Protection of staff and customers | Name, Online Identity, Player ID, Contact Information. Log in details, websites and webpages visited. Games played, bets, winnings and losses, credits and withdrawals, payment methods. Online images of play and screenshots. IP Address, MAC address, Device type, apps, location. Risk scores, profile classifications. | To prevent or detect crime, fraud, theft or loss to our business and our customers and prevent the use of unfair practices in our websites or potential breach of our General Terms and Conditions and of applicable law. | Performance of a task carried out in the public interest. Legitimate interests to protect our customers, business and workers. |
Data Transfer Outside the EEA
We will only transfer your Personal Data outside of the EEA where:
You have given your explicit consent, or
It is necessary for us to set up or fulfil a contract you have entered into with us; or
To comply with a legal duty or obligation.
Marketing Communications
Our marketing communications are designed to offer you materials about promotions, new games, and events that might interest you. These communications, which could be via email or SMS, include clear instructions on how to opt out. You can withdraw your consent to marketing at any time by contacting customer service. We only process marketing data with your consent or a lawful basis and do not share your personal data with third-party marketers.
Contacting Us
For further information about our data processing practices or to request a copy of the personal data we hold about you, please contact us at privacy@yeet.com. We are committed to addressing all your questions and concerns regarding your personal data.
Changes to our Privacy Statement
We may update this policy from time to time, so please review it frequently.
If any material changes are made to this Privacy Policy, we will use reasonable endeavors to inform you in advance by email, notice on the Website or other agreed communications channels.
We will not enforce material changes to the Privacy Policy without your express consent.